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Our Strategic Plan & Priorities

Children’s Centre Thunder Bay is committed to improving the quality of life for children, youth, and families by providing a wide range of services that reflect the overarching strategic goals of our organization: innovation, equity, and quality.


1. For the People We Serve (Clients, Customers)

MAKING SERVICE OUR FIRST PRIORITY

  • Be child-focused and family-centred
  • Advance equity and inclusion through creating culturally safe inclusive spaces
  • Generate positive outcomes through high quality evidence-informed interventions
  • Improve access, reduce wait times and eliminate barriers
  • Increase our outreach and improve transitions
  • Prioritize interventions earlier in children’s lives
  • Support the adults who care for and parent children


2. For the People Who Work for Us (Employees, Students and Board)

DEVELOPING AND SUPPORTING OUR PEOPLE

  • Have the right people for the right job
  • Increase our diversity through equity and inclusion
  • Actively engage in succession planning for today and tomorrow
  • Develop our people's skills, knowledge, talent and capacity
  • Create safe, accessible and respectful spaces to work and learn within


3. For Our Organization (Culture, Practices, Processes, Policies and Assets)

PURSUING EXCELLENCE

  • Deepen continuous quality improvement practices
  • Engage meaningfully and communicate effectively
  • Mitigate and manage organizational risk
  • Leverage information and technology to improve processes
  • Integrate an equity and inclusion lens into problem solving & decision making
  • Utilize our resources wisely in the service of our mission


4. For Our Community (The shared space and places we live in)

ADVANCING COLLECTIVE ACTION

  • Building more responsive client-friendly systems of care
  • Improve access, outcomes, equity and inclusion
  • Assertively champion anti-racism, anti-oppression and social justice
  • Support positive community change through collaboration and shared leadership
  • Address identified service gaps at the local, district and regional level


We welcome your feedback about how we are meeting our priorities.


For more information, please see our 2021-2025 Strategic Plan.


You may also view our December 2016 update, October 2018 update,

and April 2019 review.