Service Wait Times

Children’s Centre Thunder Bay Service Wait Times

At Children’s Centre, we believe it is important to keep clients and community members

informed about the wait times for our services. We hope this will help you in making

decisions and have clear expectations about the services that we can offer. The wait times

for some of our most commonly used mental health and child development services can

be found on the identified links below. These wait times are updated and published on a

weekly basis. For information about other services not listed here, please contact the

Children’s Centre directly at 343-5000.

Wait Times for Mental Health Services

The Children’s Centre has two options for clients to receive an immediate single session

of service for mental health needs. This includes Walk-in Counselling and First


Walk-in Counselling is Available

Immediate service is available each week. Walk-in counselling hours are held every

Wednesday between 12 pm and 8 pm (except during the week of Christmas). The last

session is at 6:30pm. On the first and third Wednesday of each month, the service is

offered at Thunder Bay Counselling. On the second and fourth Wednesday of each

month, the service is offered at Children’s Centre Thunder Bay. No appointment is

needed. The addresses for each organization are as follows:

Children’s Centre Thunder Bay

283 Lisgar Street

Thunder Bay, ON

Thunder Bay Counselling

544 Winnipeg Avenue

Thunder Bay, ON

First Connection

Clients are also able to access a single session immediately following a referral for

mental health services. Following the completion of an intake assessment, clients will be

scheduled into an appointment time within 7 days.

CCTB Current Wait Times

Please be aware that clients referred for mental health services are assessed for urgency

level and may have a shorter wait time than that reflected on this website.

Please click here to view our current wait times for mental health services.